As part of my guest blogger series, the Burtch Works
marketing research team, Karla Ahern and Naomi Keller, will be sharing some of
their articles previously published in AMA magazine.
In
the June 2013 issue Karla and Naomi published the article below about
hiring trends they are seeing in the field, as well as career advice for
marketing research professionals. They also recently released
The Burtch Works Study:
Salaries for Marketing Research Professionals, which looks at salary
information and how it varies by geography, education, industry, career level
and more. Prior to joining Burtch Works, Karla and Naomi worked in client
services, account management and business development roles at research firms
including GfK, Ipsos and IRI.
Career Advice for
Researchers
When we think about the signs of healthy economy activity
and recovery from the recession, it’s all too tempting to have tunnel vision in
lieu of reports that claim that companies are still cautious on the hiring
front. But when you look at businesses’ day-to-day hiring practices, there is
no denying that a sense of urgency is returning to the market.
In the past months and years, our team that recruits for
professionals in market research witnessed the frustrating trend of human
resources and hiring managers failing to move quickly enough. It was not
uncommon to interview for months only to wait even longer for a final decision
and offer to be made. Companies wanted to make sure that the worker they hired
was fully committed for fear that she was only making a move for shortsighted
reasons or out of desperation after a layoff. But the tides appear to be
turning. Hiring authorities are finally starting to realize that if they sit
around waiting for an impossibly perfect candidate, or if they drag their feet
during the interview process, candidates have no problem going somewhere else.
A Different Sort of
Recovery
Rest assured that economic recovery is happening. It’s not
the same kind of bounce-back that we may have seen in past recessions, but
we’re witnessing a slow and sure positive change as companies look to increase
headcount in market research. Most notably, we have seen increased needs in the
pharmaceutical, technology and retail industries, mostly at the middle to
senior level. Big-name firms never used to have a problem attracting top-grade
talent to join their teams, but times are changing.
The good candidates are out there. If companies are having
trouble hiring them, it’s because workers are being courted by multiple
companies at once. As soon as a well-qualified candidate begins his job search,
multiple employers may be interested. It’s interesting to note that many of
these prospects are client-side opportunities as of late, suggesting that this
may start to become a trend in job growth in the coming months and years.
Large CPG firms that used to be able to count on their names
and reputations now are competing for candidates’ attention, as exceptional
workers are weighing multiple offers and can afford to be picky with their
choices. For clients, it’s important to know what they’re competing against:
aggressive salaries, growing bonus potential, good career trajectory and
relocation assistance, for example.
What Makes a Good
Candidate
Of course, this is excellent news for market research
candidates. We have noticed that those with four to eight years of experience
in consumer insights are seeing a lot of activity, especially if they’ve had
experience on the client or corporate side. Again, we’ve seen this sector
becoming more active lately, so it’s a good indicator of what we can expect in
the near future.
Candidates with an advanced degree, either a master’s
degree, or an M.B.A., typically attract more attention from employers.
Continuing education is always a good investment, but with today’s competitive
market, giving yourself another advantage against other workers pays off. We
often talk to clients looking to fill more senior positions who only want to
consider candidates with the aforementioned degrees and this will only become
more of a requirement for senior-level positions in the future.
Flexibility with location also is a desirable trait for
candidates today. While major metropolitan areas have always been a hub for
market research careers, large corporations have long had opportunities
available in less-populated areas in the Midwest and Southern regions of the US.
Candidates who are open to relocating are able to explore more options, and
more companies are starting to offer competitive relocation assistance packages
that we haven’t seen for years.
Flexibility on the title is another, sometimes more
challenging, trait to find in candidates. Although workers should consider
career growth and management experience in their job searches, it’s important
to remember that a title isn’t everything. Your title can vary from company to
company, as different employers use various internal classifications. A senior
analyst at a small boutique firm means something quite different at a Fortune
500 company. Understand that when switching industries, lateral moves are sometimes
necessary to gain experience in the long run.
The coming months should provide more insight into what
we’ve already been seeing, namely the growth in shopping insights and
client-side options. Market research was named one of the hottest jobs in 2012,
and we have no doubt that 2013 and 2014 are sure to follow suit.